Nestled away in the beautiful New Forest, are our Head Offices and Factory. We are a team of passionate and dedicated individuals who are committed to providing our customers with the highest quality services and soft furnishings for hotels. Our Mission is to help our clients achieve their goals and exceed their expectations by delivering exceptional custom soft furniture solutions to include banquette seating, loose furnishings, upholstered wall panels and bedroom accessories to compliment the comfort and style of the room. We have worked with some extremely well-known clients and companies over the years and pride ourselves on these relationships we have built with them.

We construct both fixed and free-standing seating and luxury guest room furniture, and predominantly supply to Hotels, the leisure, financial services and residential sectors. Our clients vary dramatically but all are treated with equal importance. We engage with our clients giving 100% passion, reliability and commitment no matter how big or small the project.
We have a huge range of materials in stock here in our warehouse or alternatively we have a great relationship with many of our suppliers which offer every colour and texture you can dream of! We also pride ourselves in using sustainable materials on our soft furnishings for hotels.
We offer a full unbeatable service to make the process as easy and as seamless as possible – below is what you can expect from us from start to finish:
Discover
A dedicated project manager will oversee all your requirements from design, estimating, scheduling, installation and post installation support.
Plan & Design
Using the latest computer aided design software, our design team are a vital part of the process, working closely with your project manager and the production team to ensure all expectations are met. Nothing is produced until you approve the design drawings.
Manufacture
Our highly skilled production team will bring your design to life using our CNC machine and specialist hand tools producing a truly diverse range of stunning seating.
Deliver & Install
Our industry certified CSCS site fitters travel to your venue in our sign written vans to deliver and install your luxury guest room furniture. In the absence of the client providing precise dimensions and measurements, Craftwood can provide an on site survey service. Key to managing and mitigating impact on our clients business, we typically install our fully constructed soft furnishings for hotels during times that suit your particular business. We also offer a delivery only service if you have specific fitters you would like to use.


Have a question, need to know more information about our products, company or delivery? Contact me and ask anything.