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Vacway is a guest experience technology company transforming how hotels, resorts, and leisure venues serve their guests. We design, manufacture, and operate our entire technology ecosystem in-house, combining innovative hardware with proprietary software to create seamless, frictionless guest journeys.
Our solutions include intelligent smart lockers, self-service POS kiosks, and food & beverage automation systems that work together to streamline operations and elevate the guest experience. From the moment a guest arrives, Vacway helps remove common pain points such as queues, waiting times, and manual processes, allowing guests to spend more time enjoying their stay and less time standing in line.
For hotels, Vacway delivers far more than convenience. By automating routine transactions and guest interactions, properties can improve operational efficiency, optimise staffing resources, and increase revenue opportunities without compromising service quality. Guests benefit from faster service, greater flexibility, and the ability to access products and services on their own terms, whether collecting belongings from a secure smart locker, ordering refreshments through a self-service kiosk, or accessing automated F&B services.
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At Vacway, we believe the guest experience starts the moment someone walks through the door and it should never be disrupted by a slow process, a lost key or an outdated locker.
We develop and manufacture our own smart locker ecosystem, self-service POS kiosks and F&B automation solutions, built specifically for high-footfall hospitality and leisure venues. Our technology helps hotels, resorts, water parks, ski resorts and entertainment venues automate the operational touchpoints that guests notice most: storing belongings, accessing services and purchasing extras all without queues, without staff dependency and without friction.
Our proprietary Quick Access system allows guests to reopen their locker directly from the door at any time a feature unique to Vacway. With a checkout time under 57 seconds, 99.7% uptime and universal accessibility design, our systems are built for the real demands of peak-season operations.
Vacway lockers are fully customisable to match venue branding and aesthetics, manufactured in Europe with waterproof IP65 certification, anti-corrosion C4 treatment and anti-glare screens rated at +3,000 nits. We offer flexible commercial models including outright purchase, rental and revenue-share making it easy to start with low investment.
From boutique hotels to major European leisure groups, Vacway is the technology partner that turns a logistical moment into a positive first impression.
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Have a question, need to know more information about our products, company or delivery? Contact me and ask anything.
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