S-RATE – Hotel Review Software / Guest Feedback System / Hotel Staff Tips

Innovative Technology, Revolutionising The Hospitality Sector

S-Rate’s visionary digital platform supports hospitality and service business owners, managers, staff and guests by providing a secure, hassle-free, seamless and transparent experience with their guest feedback system. Through S-Rate’s hotel review software, you can now track how effectively your business is aligning with your guests’ expectations regarding service standards, for each employee, on an individual basis.

What Makes S-Rate Unique

Offer your guests the benefit of tailoring their own personalised feedback, in real time, for the first time ever, while they are still on the premises. Motivate employees to stand out not just through the recognition of exceptional customer service but also through the convenience of hotel staff tips directly into employee bank accounts. Furnish managers with a valuable and transparent tool to recognise, reward, and retain talent on an individual basis, instantly notifying them in real time. For those in need of support, S-Rate Academy delivers the necessary mentoring content. These are only some of the features making S-Rate unique!

S-Rate is your hassle-free solution addressing hot hospitality problems such as:

• Employee retention, loyalty & mentoring
• Less than satisfactory customer reviews in various channels
• Guest motivation for positive feedback
• Assessment of manager evaluations regarding employee performance based on and in alignment with guest feedback.

S-Rate Is For Everyone!

• Guests can use our hotel review software to Evaluate and Tip individual employees or teams, while still on the hotel premises.
• Employees can create high rated profiles that will affect positively their career path and collect tips directly from customers.
• Managers can closely monitor the real-time performance of their frontline workforce through our hotel evaluation systems, receiving instant notifications when needed.

Embrace the future today with S-Rate’s Hotel staff tips Feature!

S-Rate’s innovative hotel staff tips feature is both convenient for guests and motivating for employees.

• Simple Journey (no app required)
• Easy payment with mobile wallet
• Secure environment
• Tips transferred directly to employee/company account

Guests can now express their appreciation instantly by tipping their favourite employees in a straightforward and convenient manner within a secure environment. Employees, in turn, are motivated to boost their performance by immediate recognition in real-time. All tips received are automatically and securely transferred into the employees’ selected bank account in real-time. Employees may access and withdraw the balance at their convenience.